The institute has a Grievance Redressal Cell
to redress the grievance of its stakeholders. The trainees approach the cell to
voice their grievances regarding academic matters health, services, library and
other services. A Student put the note in the Grievance box in at
Administrative Block. The cell redresses the grievances by sorting out the
problems promptly and judiciously.
The objective of the Grievance Cell is to
develop a responsive and accountable attitude among all the stakeholders in
order to maintain a harmonious educational atmosphere in the institute.
A Grievance Cell should be constituted for the
redressal of the problems reported by the Students of the College with the
Upholding the dignity of the institute by
ensuring strife free atmosphere in the institute through promoting cordial trainee-trainee
relationship and trainee instructor relationship etc.
Encouraging the Students to express their
grievances / problems freely and frankly, without any fear of being victimized. Suggestion / complaint Box is installed in
front of the Administrative Block in which the trainees, who want to remain
anonymous, put in writing their grievances and their suggestions for improving
the Academics / Administration in the Institute.
. Advising trainees of the institute to
respect the right and dignity of one another and show utmost restraint and
patience whenever any occasion of rift arises.
Advising All the trainees to refrain from
inciting trainees against other trainees, Instructor and institute administration
Advising all staffs to be affectionate to
the trainees and not behave in a vindictive manner towards any of them for any reason.
Ragging in any form is strictly prohibited
in and outside the institution. Any violation of ragging and disciplinary rules
should be urgently brought to the notice of the Principal.
The cell will deal with Grievances received in
writing from the students about any of the following matters:-
Academic Matters: Related to timely issue of
duplicate Mark-sheets,Conduct Certificates or other examination
Financial Matters: Related to dues and
payments for various items from library, Hostels etc.
Other Matters: Related to certain misgivings
about conditions of sanitation, preparation of food, availability of
transport, victimization by teachers etc.
The cases will be attended promptly on
receipt of written grievances from the trainees
The cell formally will review all cases and
will act accordingly as per the Management
Dinesh Kumar Sharma
K. K. Sarkar
cell will give report to the authority about the cases attended to and the
number of pending cases, if any, which require direction and guidance from the
for lodging complaint:
trainees may feel free to put up a grievance in writing/or in the format
available in the admin dept. and drop it in boxes
Grievance Cell will act upon those cases which have been forwarded along with
the necessary documents.
The Grievance Cell will assure that the
grievance has been properly solved in a
Stipulated time limit provided by the cell